[Update] See updated addendum at end of article.
If you buy Google Play gift cards with the expectation that you can buy a Nexus 7 tablet or other products from the Google Play store, DON’T BUY THE GIFT CARDS!
Why? Because you CAN’T buy things like a Nexus 7 tablet. I just purchased 10 $25 gift cards for a total of $250 to buy my son’s Christmas present… a Google Nexus 7 tablet. As anyone can clearly see, the Nexus 7 tablet is front and center on the Google Play store home page.
The gift cards say nowhere that you can’t use your store credit from gift cards to buy tablets. Here’s what the actual gift cards look like:
If you can’t read the text on the back of that card, here it is:
As is clearly seen, there’s nothing on here to inform a gift card purchaser, while they’re still in the store, that you can’t use it to buy tablets.
To top it all off, there’s no way to get refunds from these cards. What the hell and I going to do with $250 credit in the play store? In 2.5 years in the play store, I’ve spent a total of about $25. At that rate, it’ll take me 10 years to use up that credit, and I put this credit on my son’s account so that his tablet would arrive already set up with his account. What’s worse is this was what I had budgeted for my son’s “big” Christmas gift. Now that money is tied up in a useless place. I’m not Google… Piles of money don’t just show up in my checking account every night.
[Update] I just got off the phone with a representative at the Google Play store. He knew what I was going to complain about just as I started. He was very sympathetic with my position and said he’s aware that this is a HUGE problem! They’re getting LOTS of calls with this same issue. He also said there’s absolutely nothing, whatsoever, that he, nor even his supervisors can do. He felt incredibly bad and said he’s taking the contact information of everyone that calls with this problem so he can contact us as soon as this situation changes. He said they (his peers) have been complaining up the chain about this problem to no avail.
So, my problem still remains completely unresolved and all my money tied up in their store.
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