Google+ (or Google Plus) First Impressions to Facebook’s new rival

 

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In case you’ve been living under a Rock, Google has launched a new social network called Google+ (or “Google Plus”).  It’s a direct rival to Facebook.  It’s in limited testing right now to only a limited number of people.  I was able to snag myself an account yesterday, and here are my initial impressions, coming from having used Facebook for many years now:

Also check out The Ultimate Collection of Google+ (Google Plus) How-To’s

First, let me say that I’m highly impressed with it.  Here are the topics I’ll cover in this post:

  • Security/Privacy
  • Look and feel
  • What does Google+ do that Facebook doesn’t?
  • What does Google+ do better than Facebook?
  • What does Facebook do better than Google+?
  • What does Facebook do that Google+ doesn’t?
  • What bugs does Google+ beta currently have?

 

Security/Privacy

Facebook has the wrong idea about protecting our privacy (in short, FB would prefer that all our data is public, and by default, on Facebook, it is!).  Google+ takes the approach of security FIRST.  Unlike Facebook, which changes their security layout every few months, and when they do that, random things you had secured in your settings becomes public again, and it’s a constant cat and mouse game between the users and Facebook.  Mark Zuckerberg, founder of Facebook, has said, repeatedly that he prefers that all user data be public.

For example, when you log into Facebook, by just entering “facebook.com” into your browser’s address bar, you get an unencrypted login page:

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Notice how it’s “http://” and not “https://”?  (The “s” is missing, meaning it’s NOT a secure page!)  That means that Facebook won’t present you with a secured login page unless you specifically enter it in.  If you want to login to Facebook over a secure connection, you have to intentionally type “https://www.facebook.com” into your browser’s address bar.  If you don’t do that, you will not get a secured connection to facebook.  Google+, on the other hand, when you type “plus.google.com” into your browser, you’re sent immediately to THIS secured page:

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Notice, that it automatically goes to a secure page!  This is significant, especially if you’re on a free wireless network, like at Starbuck’s, McDonald’s, your hotel, the airport, or any other of the thousands upon thousands of free wifi hotspots, when you are on an unsecured page, anyone within range of that free wifi signal can capture everything you see, as well as everything you type, including your login name and password!  How close does someone have to be to your free wifi hotspot in order to capture all the data going over it?  If you think a few dozen yards, think again.  I, personally, have connected to wifi networks more than FOURTEEN MILES AWAY!  It’s VERY easy to do and I can GUARANTEE you that people are doing this at nearly every open wifi hotspot.  They’re honeypots for hackers.  If you use a free, wifi hotspot and you send data to or view unencrypted pages over that open network, you should expect that someone else now knows your login credentials.  With Google+, you don’t have to think about it.  No matter what, you’re on a secured page.

Security/Privacy: Who sees your posts?

On Facebook, when you post an update, everyone on your friends list sees it.  If you haven’t gone into the deep recesses of your security settings, not only do your Facebook friends see it, but so does anyone on the planet with an internet connection.  Again, Zuckerberg WANTS all your posts to be public.  Don’t be fooled into thinking that only people you’ve friended can see your posts.  Unless you’ve deliberately changed your security settings, your posts are public to the WHOLE INTERNET!

This is posted in the security settings in Facebook: https://www.facebook.com/privacy/explanation.php

Information you’ve shared with everyone – as well as your name, profile picture, gender, networks, and username – could be seen by anyone on the internet. Please be aware that it will be visible to anyone viewing your profile, and apps and websites you and your friends use will be able to access it.

Facebook also has a feature, or so I’m told, that you can divide your friends into groups and each post you make can go to only friends in whatever group you choose.  Were you aware of that?  If so, do you even know how to do it?  99% (or more) of Facebook users either aren’t aware of that or don’t know how to use it.  I’ve looked, and looked again, and just looked again for this article, but I’m not sure how to create groups of friends.  I know there are public groups and the documentation on Facebook doesn’t clearly distinguish between the two.

In short, hardly anyone knows how to block their employers from seeing every post they make on facebook.  I prefer not to share my personal posts intended for my friends with my employer(s) or my work colleagues.  The relationship dynamics are drastically different.  For example, there’s no benefit at all for my employer or my colleagues at work to know my personal politics or the embarrassing and undignified positions we sometimes find ourselves in and tell our friends about it, nor do we want our employers seeing complaints we make to our friends about our work.  For that reason, I’ve not friended anyone from my employer on facebook.  The risk is just too high.

In Google+, you have what are called “Circles”. 

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Circles are essentially groups where you can drag and drop your friends into.  Any friend can be in zero, one, or more circles.  When you make a post, right there, you have the ability to choose the circles of friends you want to see your post.  No one else will.  This completely opens up the option for me to start friending my coworkers and bosses.  Any post I make, I can easily post to just my friends, or my family, or my coworkers, or everyone in my “work” circle.

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As you can see, from the image above, I’m on my home page of my Google+ account and am typing a post.  Right there, I choose which circles get to see it.  If I don’t want my employer to see it, I won’t include the group(s) that my employer(s) is/are in.  Try doing THAT with Facebook!  I didn’t even have to look up how to do it with Google+.  It’s just so blatantly obvious.  I’ve been on Facebook for 3 or so years and I STILL don’t know how to do it there, and I’m skeptical that it actually can be done there.

Look And Feel:

If you’ve used Facebook, you already know how to use Google+.  It looks remarkably similar.  Here’s my home page:

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If someone didn’t know any better, they might think they’re looking at a Facebook home page.  My learning curve, so far, has been ZERO.  The first time I logged in, I just started using it.  So far, I haven’t had to search for finding out how to do anything.  There’s not a whole lot more that can be said for the look and feel.  It’s very intuitive, especially for experienced Facebookers.

What does Google+ do that Facebook doesn’t?

  • Easy management of your groups (circles) of friends.
  • Allows you to follow other people that aren’t your friends (like Twitter).
  • Allows you to make Twitter like posts.
  • All pages (including the login page) are always encrypted.
  • Group video chat.
  • Divide posts you follow into your circles.  In other words, you don’t see ALL posts on your home page.  Each circle has its own “stream” that you can view, independently, or choose “Incoming” to view them all at once (like Facebook’s only option).

 

What does Google+ do better than Facebook?

  • Security and Privacy, beyond the shadow of any doubt!
  • Controlling who sees your posts.
  • The whole experience is much more intuitive.
  • Integrates with many Google products, like Picasa (you link your Picasa account with your Google+ account and that’s where your photos go).

 

What does Facebook do better than Google+?

  • Apps and Games.  I’m not saying Google+ doesn’t do this, but it’s still in beta and to the best of my knowledge, there are no apps or games available yet.  That’s the only thing I can think of at the moment.

 

What does Facebook do that Google+ doesn’t?

  • Apps and games (maybe… again, I’m new to Google+, so maybe it has this ability).
  • Skype integration (just announced for Facebook), but Google+ does do video chatting, just not with Skype.

What bugs does Google+ beta currently have?

I don’t know them all, but here’s what I’ve experienced:

  • Some Chinese guy was already connected to me when my account was created.  I see his posts when I select “Incoming” under “Stream”.  They’re all written in Chinese and I have no idea who he is, what he’s saying, or why I see him, nor how to make him go away.  I don’t know if he can see my posts because he’s not in any of my circles, so this is really strange.

That’s the only bug I’ve experienced myself, so far.  Other bugs are being reported by tech writers and the Google+ team is working on them.  Remember, this is an early beta product.

My overall impressions:

I’m very happy and impressed with Google+.  It is the anti-Facebook.  Most everything it does, it does better than Facebook.  Security is, by far, my biggest complaint with Facebook.  Google+ is light years ahead of Facebook in that regard, and will continue to be so because Zuckerberg doesn’t believe in protecting your privacy.  Google, at the very least, has the appearance of wanting to protect your privacy and they’ve really excelled at giving you control over your privacy here.

I look forward to using Google+ and dropping Facebook.  I’d really like to friend my employer(s) and coworkers and with Google+, that becomes a reality.  It’s not feasible for me on Facebook.

What do YOU do now?

At the time of this writing, Google+ is on a limited trial, so not everyone can get in.

If you want an invite to Google Plus, e-mail me at image.  That’s not a clickable e-mail address… It’s a picture to prevent spammers from easily scraping it.  You’ll need to type that address, exactly as you see it, including the G and the + in front of the word “Invite”.  I’d also appreciate you clicking the “+1” at the bottom of this post.

See this image? image_thumb26 

You’ll find an actual working version of it at the bottom of this article. Please click the appropriate buttons in it to let your friends know about this article so they too can quickly quickly get up and going with Google+.

Check back later for updates too!

Click here to follow me on Google+.

Good Luck and Enjoy your new Google+ account!

If you do get an account, and you’ve got an Android device or an iOS device, there’s an app for it.

GMail Failures

Don’t get me wrong… GMail is great and all (especially considering its price), but it does have its problems and its shortcomings.  Here’s one problem I ran into last night while setting up Thunderbird 5.0 (a popular, free, Windows E-Mail program (Available for Linux and Mac too)).

What are the problems?

First Problem:  One message had errors:

I know this is a GMail problem for the following reasons:

  1. Other people have reported this that aren’t using Thunderbird.
  2. The E-Mail message in question could not even be loaded using just the GMail interface in the browser.

While downloading my E-Mail into my Thunderbird 5.0 for Windows client app via POP3, Thunderbird received this error from the GMail server:

The RETR command did not succeed. Error retrieving a message. Mail server pop.gmail.com responded: Unable to retrieve rfc822msgid:

The RETR command did not succeed. Error retrieving a message. Mail server pop.gmail.com responded: Unable to retrieve rfc822msgid:

Then refused to try downloading anymore E-Mail messages.  The fact that it refused to move beyond this error is Thunderbird’s fault (I think), but the error itself is GMail’s fault.

To check on whether or not this error was Thunderbird’s or GMail’s fault, I loaded up GMail in my browser and did a search on the msgid listed in the error (that was the only identifying piece of information Thunderbird gave me and this is information that’s normally hidden in the header).  Luckily, GMail’s search found it while I was using the browser UI (which means that GMail does look in the details of the message headers during a search… This is good!).  When it found the message, it listed it in the search results.  When I clicked on it, it showed me this:

image

I clicked on “Show Detailed Technical Info” and it revealed one more line of text, “Numeric Code: 54”:

image

Temporary Error (500)

We’re sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.
If the issue persists, please visit the
Gmail Help Center »

Try Again Sign Out

Hide Detailed Technical Info

Numeric Code: 54

©2008 Google – Gmail Home – Privacy PolicyProgram PoliciesTerms of UseGoogle Home

___

I don’t know if it matters, but the message had an embedded image in it.  After about 5 or 10 minutes, the error went away and both the GMail web interface and more importantly, Thunderbird were able to process this message without any errors.  I was on the verge of deleting this message from within the GMail interface to allow Thunderbird to continue downloading.

Second Problem:  GMail only allows you to download each message twice via POP3.

I’ve been using Thunderbird for years.  In October 2010, I had a hard drive failure and when I installed a new drive and Windows, I didn’t install Thunderbird right away because I wanted my old e-mail in my new Thunderbird installation.  With a normal POP3 provider, I’d just Install Thunderbird and set up my account and download all my e-mail.  Unfortunately, since GMail puts limitations on how many times you can download a message via POP3, that wasn’t an option because some of the older messages had already been downloaded twice.  That means I‘d have to recover my Thunderbird profiles folder(s) from my old drive, which was preferable anyway, because I already had 4 e-mail accounts configured and nearly 120 message filters set up.  My old drive was very flaky.  It wasn’t until yesterday that I was able to get it running long enough to recover my e-mail from it.  Oh, and did I mention that it was backed up to Carbonite, but Carbonite DELETED 100% OF MY BACKUP DATA!?!?!?

Third Problem:  GMail reports a seemingly random number back to Thunderbird as to how many new messages there are.

I subscribe to several programming mailing lists and newsletters, so I get a LOT of e-mail.  Between October 2010 and now, we’re talking tens of thousands.  I also do a LOT of personal e-mailing too, so we’re talking thousands there too.  I’m not going to get into an argument about when e-mail should or shouldn’t be deleted here though, but I don’t delete anything, considering how cheap storage is, among plenty of other reasons.  (Note, that I get virtually zero spam.)

Last night when I hit the “Get Mail” button, it was reporting that only around 500 new messages were there and would proceed to download those messages.

 image

As soon as it was done, I’d hit the “Get Mail” button again, and it’d report a random number (close to what it reported before… sometimes a little higher, sometimes a little lower) and proceed to download those messages.  I continued this for hours.  The trend in the random number was going down over time.  It got down to around 60 or so before I gave up and went to bed.

Now, this morning, it’s only downloading SIX messages at a time

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and we’re only up to getting messages from early June (Today is July 10th).  I don’t know exactly how many there are, but there are orders of magnitude beyond six!  At this rate, I’ll NEVER get everything downloaded.  Closing and reopening Thunderbird doesn’t work.  This is a GMAIL problem.

Fourth Problem: You can’t do a POP3 download of your messages more than twice.

You’d think, “Well, why would you ever need to download it more than ONCE anyway?”.  For these reasons:

  1. Over time, you’re going to have more than one hard drive failure.  If you don’t have a backup, or your backup service provider (like Carbonite) screws you like there’s no tomorrow, you’re going to need to re-download your messages.
  2. You have several computers you use (home PC, notebook, work PC, maybe a 2nd home PC) that you’d like to use a client side E-Mail program on to access your E-Mail.

So, those are the major ones poking me in the eye right now.  I’m not recommending that you NOT use GMail.  It’s a GREAT service and provides some awesome features not available from other, free, E-Mail providers and if you use it right, you can virtually eliminate spam.  I’m not talking about Google’s SPAM filters either (which present a new problem I haven’t covered here).  Believe me when I say this:  In the past year, I’ve received fewer that TEN spam messages!  No, I’m not talking about 10 that slipped through GMail’s spam filter… I’m talking 10 TOTAL, whether or not GMail’s spam filter caught them (and, it did, BTW).

To take advantage of this ability to virtually eliminate spam using GMail, read this series of articles I wrote explaining how to do it.  It does take some change of your E-Mail practices, but it totally works!

  1. How to Stop SPAM: Basic Tips

  2. How to Stop SPAM: Advanced Tips

  3. How to Stop SPAM: Expert Tips

WARNINGS!!!

Things you should NOT do in response to this suggestion from Google:

http://www.google.com/support/forum/p/gmail/thread?tid=07ccf2c21b96f9b2&hl;=en

  1. Disable POP3 via the GMail interface, then turn it back on.

    • Why not?  Because this will reset GMail’s counter of the last message you downloaded.  Next time you download, you’ll start all over again, and you’ll have TWO OF EVERYTHING, and will NOT get any further ahead, and in fact, will be even FURTHER BEHIND THAN WHEN YOU STARTED!  I made the mistake of doing this, so trust me when I tell you, THIS IS NOT DESIRABLE!

  2. Set your client to delete messages on the server.

    • Why not?  Well, if you’re OK with losing them on the server, then go right ahead.  This means you’ll no longer be able to search them with GMail’s web interface nor see them from that interface.  The only copy of them will be on your local hard drive.
    • There’s theoretically a server setting to keep messages on the server, even after a delete request from a POP3 client, but I couldn’t find it in the settings.  The closest thing I found was on forwarding messages to keep the old ones, but nothing about keeping messages even after a delete command is issued.

  3. Set GMail’s POP3 to only download NEW messages posted AFTER you activate the setting.

    • Why not?  Because you’ll never get the message that were posted before then, but after the most recent one you’ve successfully downloaded.  You’ll have a large time gap on your local messages.

[Update 2011-07-12]

A couple days ago I followed one of the suggestions in the Google recommendations above under my warning… I changed the setting to download only items new after the change, then changed it back, and it reset my counter and when Thunderbird requested new mail, GMail started sending mail starting way back from 2008.  I figured, fine, I’ll let it run for a few days and I’ll delete the duplicates.

NO LUCK!  As of last night, GMail has been reporting “NO NEW MAIL!” and Thunderbird’s latest downloaded e-mail message it retrieved last night before GMail stopped sending was 8/9/2010!  That means, there’s no NO WAY for me to download any e-mail between then and now.

I have one last option.  Reset the counter on GMail to start downloading all again, and in Thunderbird, tell it to NOT keep messages on the server, while telling GMail, ignore that command.  Theoretically, this will let Thunderbird download via POP3, send delete command to GMail, which should NOT delete them, but will reset the counter of the last downloaded message.  I’ve already got it going and so far the first message I tested was successfully downloaded and NOT deleted from my GMail account.

Of course, now I’m getting a THIRD copy of everything going back to 2008.

Now, in about a week, I should have all my E-Mail downloaded locally.  Jeesh!  What a pain!