Can’t play 3D Blu-Ray DVDs on your new Samsung 3D Blu-Ray DVD player? Getting this error?
“THIS BLU-RAY 3D DISC REQURIES A COMPATIBLE
3D HDTV & BLU-RAY 3D PLAYER OR A BLU-RAY PLAYER
THAT HAS BEEN UPGRADED WITH THE NECESSARY
FIRMWARE TO ALLOW 3D FILM PLAYBACK.
2D PLAYBACK IS NOT AVAILABLE VIA THIS DISC.”
Here’s how to fix the problem:
First, I’m assuming the blatantly obvious, that you actually HAVE a 3DTV and your 3D Blu-Ray DVD player is connected to your 3DTV with an HDMI cable.
There’s actually a menu option in the DVD player menu system, buried deep inside, that you have to fix. The Samsung tech support rep I spoke to on the phone had no clue and wanted me to take the disc back and swap it for another. Don’t do that. Here are the menus to fix it:
- From the main screen on your DVD player (press STOP on your remote if you’re seeing the blue screen error above), go to settings and choose “Display”.
- Choose “3D Settings”, then “3D Playback Mode”
- It should be set to “3D –> 3D”………………….
The DVD will then switch to sending a 3D signal to the TV. Just like on a Windows computer, when you switch resolutions, it’ll give you 15 seconds to accept the change, or it’ll switch back.
Select OK and it’ll do the 3D video test.
Notice that my TV overlays another dialog box, notifying me that it’s now receiving a 3D signal. Your TV might do something similar. Note the dialog box behind that? The one sent from the DVD player? It’s got a 15 second count down and you’d better choose “OK” from your DVD remote or it’ll switch back to 2D mode.
Done! Notice that in the image below, both the left and right eye images are showing. My camera is not filtering them, so we see both… just to validate that it’s working.
Put your 3D glasses on and enjoy!
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